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ATS Reset

FAQ

Questions, answered plainly

How hiring software really works. What we do. What we don't do. And what you get for your money.

What is an ATS score?

"ATS score" isn't one official number. Different companies create match percentages, rankings, and automatic recommendations and they all call it something different.

Do all ATS systems use a score?

No. Some systems just store and organize applications. Others actively rank and score you. There's no single score shared by every employer, that's exactly why we send a separate request to each company.

Can hiring platforms keep information from old applications?

Yes. By law, companies have to keep your application for at least one to two years if they work with the federal government. Those are minimums, not maximums. Many companies keep it much longer. Data from your last job search could still be sitting there today.

Can the same hiring technology be used by different companies?

Yes, and this is the real problem. A small number of companies build the screening software that almost every employer uses. Stanford researchers tested this directly and ruled out chance as an explanation: when the same algorithm screens you at more than one company, a rejection at one often means the identical decision gets repeated at the next; regardless of how qualified you are.

Does ATS Reset delete my information for me?

No, and that's on purpose. We write the request. You send it from your own email.

Here's why that matters: privacy laws (like California's CCPA) give you this right, and a request from your own address is the one companies have to take seriously. If someone else emails on your behalf, it usually gets stuck in a slow "prove who you are" process. We skip that by making sure your request is the kind they can't ignore.

What do I get with the Free plan?

An estimate of how many hiring systems might have your data, plus a look at the paid plans. The Free plan doesn't include contact info or the actual deletion request, those come with Reset or Reset Pro.

What do I get with Reset?

A deletion request written just for you and your state, ready to send. Plus the direct email addresses for 10 hiring systems, and a dashboard to track what you've sent and when to follow up.

What do I get with Reset Pro?

Everything in Reset, plus every hiring system in our database, all 32. You also get web-form links for companies that don't use email, a tool to copy every address at once, and ready-made follow-up requests.

Why does Reset Pro include more systems?

Reset covers 10 systems and costs less. Reset Pro covers everything in our database, including companies that only take requests through their own web form, not email. More coverage means a better chance of finding everywhere your data actually is.

What happens when a company uses a privacy web form instead of email?

Some companies don't have a privacy email, they only take requests through their own online form. For those, we give you a direct link. You paste in your request, hit submit, and mark it done. This is included with Reset Pro.

Can I track which requests I sent?

Yes. Every company on your list has its own status. Mark it "sent," and we'll save the date and suggest when to follow up. When a company responds, mark it "done" or "denied."

What is a follow-up request?

If a company doesn't respond in a reasonable amount of time, a follow-up repeats your original request and reminds them when you first sent it. Reset Pro writes these for you, ready to copy and send.

Can I use ATS Reset again for a future job search?

Yes. A Reset lasts 90 days. When you start applying again, just buy a new Reset to start a fresh cycle. Your old cycles stay saved in your account.